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Stopping an auto Payment

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rpstewart
Contributor
Contributor
Posts: 1
Registered: ‎12-28-2011

Stopping an auto Payment

Message 1 of 3
(2,088 Views)

I have auto payments set up for my wireless internet account, but I need to have my payment taken out on a later date due to my financial situation this month.  I have been unable to get ahold of a Verizon employee who can help me.  Any ideas?

2 REPLIES 2
rick3760
Contributor
Contributor
Posts: 3
Registered: ‎12-29-2011

Re: Stopping an auto Payment

Message 2 of 3
(2,061 Views)

Cancel the auto pay and pay late on line. You will probably be charged a late fee on the next bill though. You can always set up a auto pay again late when things work out better for you. 

chresha
Contributor
Contributor
Posts: 1
Registered: ‎12-30-2011

Re: Stopping an auto Payment

Message 3 of 3
(2,057 Views)

i called 3 times last month to assure you would not autopay.  All 3 times i was assured that that option had been removed from my bill. But no you autopaid me resulting in nsf check and $39 nsf.  PLEASE disconnect my billone accout and maike it a mail in paper bill.  I would like $39 nsf credited to my account considering it is your incorrect billing that generated it.  In the meantime i did send a check for $150 for my partial account payment.  i may be contacted at {edited for privacy}. This must be corrected!

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