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Telephone connection

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Larouchelle
Contributor
Contributor
Posts: 1
Registered: ‎12-07-2011

Telephone connection

Message 1 of 2
(524 Views)

I would like to know why it takes forever to get a proper telephone connection. We are new owners in Sarasota and called at the beginning of November to get telephone & internet through Verizon. It took two weeks to get a telephone line. Then, we realized that we could make phone calls but could not receive any. Phone calls made to the number assigned to us go to some company as there is a line mix-up. Why is it taking so long to fix? In the meantime, we have missed appointments, important phone calls, etc. It is extremely inconvenient as we do not have a cell phone. We are also paying for a service we are not receiving. I've been talking to people we've met who are experiencing the same situation. Is there an explanation? I have never experienced such rotten serv ice.     

1 REPLY 1
TonyaD_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 721
Registered: ‎01-06-2011

Re: Telephone connection

Message 2 of 2
(518 Views)

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

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