Telephone service was supposed to be canceled as well as other issues
ainsleyvwood
Newbie
please ask the pittsburgh elite service team contact me to clear the issues. i have already spent over 30 hours trying to rectify telephone issues to no avail and billing issues even longer.
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Re: Telephone service was supposed to be canceled as well as other issues
LawrenceC
Moderator Emeritus

Hi ainsleyvwood,

Are the issues you are currently having the same ones that you first posted about here:

http://forums.verizon.com/t5/FiOS-Internet/Issue-with-Elite-Retention-Team/m-p/621713

If so, would you like us to reopen the private support case?

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