My contract was up January 2014. In March I called to cut back on the tv options, as I WAS NOT UNDER ANY CONTRACT. They, without my permission and knowledge started me on a new two year contract. Now their online chat is not available (for thw past couple weeks). I don't have time to call and be put on hold for hours, so online chat is my only option to find out why they screwed me!
Was there an email confirmation or letter that you received that told you about a two year contract? Just trying to figure out how it was advised to you if you didn't sign up for it just so I have a starting point