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Tired of having to sign my User ID all the time!

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Copper Contributor
Posts: 13
Registered: ‎12-22-2010

Tired of having to sign my User ID all the time!

Message 1 of 9 (1,800 Views)

Why do I have to go through the My Verizon business and Residential screen every time I go online? How do I make it stop?

8 REPLIES
Gold Contributor VII
Posts: 5,553
Registered: ‎09-24-2008

Re: Tired of having to sign my User ID all the time!

Message 2 of 9 (1,762 Views)

#1 What web browser are you are using? For example, Fire Fox 3.6.13

 

#2 What is the type of your Internet Connection ( Dial-Up, DSL, FIOS, Cell Phone ) ?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
Posts: 13
Registered: ‎12-22-2010

Re: Tired of having to sign my User ID all the time!

Message 3 of 9 (1,724 Views)

Internet Explorer 8

 

DSL

 

I used to be able to go right to my e-mail screen with my e-mails listed in a box. Now I have this business residential inquiry screen that I have to log into before I get to my email screen.

 

John

Copper Contributor
Posts: 13
Registered: ‎12-22-2010

Re: Tired of having to sign my User ID all the time!

Message 4 of 9 (1,700 Views)

I really think the main problem is that when you click on private computer and stay logged on for 2 weeks, it doesn;t happen and makes you login everytime you exit out of the browser.

 

John

Gold Contributor VII
Posts: 5,553
Registered: ‎09-24-2008

Re: Tired of having to sign my User ID all the time!

Message 5 of 9 (1,693 Views)

What URL did you use:

 

a) http://webmail.verizon.com/

 

b) OR 

 

https://www.verizon.net/ssowebapp/VOLPortalLogin?TARGET=https://www.verizon.net/ssowebapp/protected/EmailLoginHelper

 

c) OR something else, not listed

 

?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
Posts: 13
Registered: ‎12-22-2010

Re: Tired of having to sign my User ID all the time!

Message 6 of 9 (1,666 Views)

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

 

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

John

Highlighted
Gold Contributor VII
Posts: 5,553
Registered: ‎09-24-2008

Re: Tired of having to sign my User ID all the time!

Message 7 of 9 (1,655 Views)

 


chiro80 wrote:

This is the URL that is in the tools; internet options that shows up when I click on Internet Explorer 8

 

https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

John


 

Ah, ha.

 

#1 In IE go to Tools -> Internet Options.

 

#2 Set the home page to what ever you want. For example

 

http://www.google.com/

 

#3 Press Apply and then press Ok

 

#4 Close out the web browser and then reopen it when you want to..

 

#5 Now..

 

If you set the home page to something ( for example http://www.google.com/ ) and your web browser does not honor your request ( For example each time you close IE and reopen it, it is not http://www.google.com/ OR the web page of your choice ) you got some sort of malware/spyware on your computer.

 

To be more specific, points to http://en.wikipedia.org/wiki/Browser_hijacker

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Copper Contributor
Posts: 13
Registered: ‎12-22-2010

Re: Tired of having to sign my User ID all the time!

Message 8 of 9 (1,642 Views)

DSIR,

 

Here's the deal. The google trick worked and I went to Google when I exited the browser and re-entered. Now when I simply wrote www.verizon.net into the address bar, it flew past that address and went right to

 

 https://www22.verizon.com/myverizon/?goto=https://www22.verizon.com:443/foryourhome/MyAccount/Protec...

 

where I was asked to re-enter user and password information again.

 

If I exit the browser and re-enter even with the verizon address above with the "22", I am asked for my information yest again.

Gold Contributor VII
Posts: 5,553
Registered: ‎09-24-2008

Re: Tired of having to sign my User ID all the time!

Message 9 of 9 (1,606 Views)

What do you have checked in Tools -> Internet Options -> Content -> Auto Complete?

 

 The last time that was using IE: This is what, I could check...

 

#1 Address bar

 

b) Browsing History.

 

c) Favorties

 

d) Feeds

 

e) Use Windows Search for better results.

 

#2 Forms

 

#3 User and passwords.

 

b) Under that, ask before saving passwords.

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

 

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