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UNABLE TO REDEEM $100 VISA GIFT CARD

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AMYBELL
Contributor
Contributor
Posts: 1
Registered: ‎12-17-2018

UNABLE TO REDEEM $100 VISA GIFT CARD

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I got an email stating that I can redeem my $200 Google and Nest products and $100 Visa prepaid card on 12/3.  I was able to redeem my Nest product but not able to view the link to redeem the card.  I chatted with customer service who told me to contact Blackhawk - who stated they couldn't do anything since I hadn't actually been issued a gift card yet.

 

Please escalate this to a verizon agent.

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LawrenceC
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Posts: 11,024
Registered: ‎03-18-2013

Re: UNABLE TO REDEEM $100 VISA GIFT CARD

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Hi AMYBELL,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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