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Unable to get $100 Gift Card Redemption

Posts: 2
Registered: ‎09-14-2014

Unable to get $100 Gift Card Redemption

Message 1 of 2

I've tried through chat, and tried dozens of times online via the redeem me button, but it always goes back to home view.


I never even got the email alerting me that I could redeem, but made a note to call them after 60 days.


I wonder what the redemption rate is on this? ?

Moderator Moderator
Posts: 10,903
Registered: ‎03-18-2013

Re: Unable to get $100 Gift Card Redemption

Message 2 of 2

Hi chunkachunka,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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