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Unauthorized Contract Extensions

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mpropst
Contributor
Contributor
Posts: 2
Registered: ‎03-06-2017

Unauthorized Contract Extensions

Message 1 of 3
(718 Views)

I called in to cancel a portion of my services. At that time Verizon extended my contract for 24 additional months without permission. Never even asked me. What is up with this?

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LawrenceC
Moderator Moderator
Moderator
Posts: 10,913
Registered: ‎03-18-2013

Re: Unauthorized Contract Extensions

Message 2 of 3
(703 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

mpropst
Contributor
Contributor
Posts: 2
Registered: ‎03-06-2017

Re: Unauthorized Contract Extensions

Message 3 of 3
(701 Views)

Ask Verizon does not work. I will call in.

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