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Unreturned fee $1400

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Surfnshannon
Contributor
Contributor
Posts: 1
Registered: ‎07-27-2014

Unreturned fee $1400

Message 1 of 2
(486 Views)
Our bill is showing an unreturned equipment charge but I mailed it about 3-4 weeks ago using the ups label and box!
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tns2
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Unreturned fee $1400

Message 2 of 2
(460 Views)

Just politely call them (1-800-Verizon)  during so called Business hours.  See if they can verify that they received the equipment.  If they ask send them Copies of the return info.   Lots of times its just delays internally for their various departments to recognize the return.  Don't antagonize who ever you call, and they will almost certainly help resolve your issue.

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