|This is the last time your account was accessed.|
As expected, I was messaged tonight by a member of their Social Media team saying there was nothing more they can do. I have filed a complaint with the BBB and I will be forwarding all of this information over to the major news outlets. Especially NBC as they are owned by Comcast. They will love to sink their teeth into this one.
I switched to verizon internet on black Friday after four days of them telling me I had an outstanding balance, which I did not, I was able to get fios. Well the deal was one year of prime, plus and echo. I just got the prime but now they are refusing to give me the echo. I am beyond **bleep** off that I switched to them for these deals and now they are nailing me to the wall with it. Verizon is shady.
01-07-2019 08:26 PM - edited 01-07-2019 08:28 PM
Not me. Still getting the run around. They told me if I qualified for the prime and echo i would've gotten an email with redemption instructions as soon as the order processed.
01-08-2019 09:13 AM
I just got a real escalation call from verizon after filing a complaint to BBB. i suggest everyone do the same