|This is the last time your account was accessed.|
Dont let this slide, people. Keep on reporting them and spreading word of the issue. Two days later and still no progress aside from simple generic messages.
Sorry to say, no I havent. The only thing I get is a response saying I did not qualify for the offer due to already having a discounted plan. Nowhere on the promotion did they mention any disqualifiers. Their mistake, yet they won't own up to it. Escalation has done nothing but sour me off Verizon even more.
BUYER BEWARE!!! THEY CAN'T GET AWAY WITH THIS!!! I found this forum, and I am relieved to know I am not the only one feeling this way...
Mind you -- My BILL IS HIGHER THAN IT WAS BEFORE -- THIS WAS ONE OF THE INITIAL PARTS OF THE BAIT, AND THE RESPONSE EMAIL WAS THE ULTIMATE SCAM -- AFTER YOU ORDER THE PACKAGE!
I FEEL SO VIOLATED-- TALKING ABOUT "CUSTOMER APPRECIATION"
THE EMAIL SAID: 100% THANKS -- "I say 100% SCAM"
As you requested, here is a reminder to take advantage of our special Black Friday deal. Starting today through November 26th, you can get special pricing on your Fios services— guaranteed for 2 years with a 2-year agreement. It's our way of saying thanks for being phenomenal.
Don't miss this exclusive online offer— ends Monday, 11.26.18.
I am DONE WITH VERIZON, and I am escalating this. I can't let this go.
We apologize for this inconvenience. We are working on identifying the root cause on these online ordering pricing discrepancies with our IT and internal departments.
The team has information on all of the customers that have posted on this thread and will be contacted directly by the team once the issue is resolved.
Once again, we apologize for this inconvenience but rest assured the issue will be resolved.