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Verizon Cable box Found in Storage from an old closed account

Verizon Cable box Found in Storage from an old closed account

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Contributor Dasdecoy
Contributor
Posts: 1
Registered: ‎03-26-2015
Message 1 of 3
(912 Views)

Hi,

 

I had a verizon Fios Account a few years ago with a roomate. Account has been cloased and the equipement never returned. because during the move it was lost. Paid a the unreturned equipment fee which sucked but it was our fault.

 

Anyway, I recently found the box. I do not have the old account number but I currently have a An Account under my name.

 

 

1. Can I Get credited for this by returning the box.

2. Do I technicall yown the box now since it was a couple years? I'm not returning it unless Verizon gives me my money back.

3. If I do own the box, Can use if for my existing Service without paying a rental fee?

 

 

 

2 REPLIES 2
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009
Message 2 of 3
(901 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008
Message 3 of 3
(874 Views)

The box is of no use to you. I believe if you return it you will be credited back the money you paid on your account. Make sure you save your receipt.

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