I have received multiple emails regarding the Visa Gift Card which was part of my signup for service. I have tried multiple machines, multiple browsers, etc and the link to receive the card is missing in all. I assume that Verizon is hoping that customers will just give up. Has anyone had success in trying to get the Visa? If so, how? Has anyone reached out to the NY AG?
Hi UnhappyCustome9,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
