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Verizon Refer a Friend

Verizon Refer a Friend

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Contributor Alankar
Contributor
Posts: 1
Registered: ‎12-24-2018
Message 1 of 2
(339 Views)

 I have referred my friend on Sep 9th 2018. He subscribed to the verizon services with 24 hrs of receiving the mail. We both were suppose to receive $100 gift card. My friend received his $100 gift card 2 weeks back but i didn't. For i same i called verizon customer services to resolve my issue. My call was transferred 4 times and i did remained on call for more then an hour and every department said that this issue is not resolved by our department. After being on call for 1 hour my call automatically disconnected and I did not received any solution to my issue. Is this was Verizon handels customer services ?

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Moderator Moderator
Moderator
Posts: 9,035
Registered: ‎03-18-2013
Message 2 of 2
(331 Views)

Hi Alankar,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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