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Verizon Website Problem Using Internet Explorer

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Contributor
Contributor
Posts: 3
Registered: ‎09-05-2013

Verizon Website Problem Using Internet Explorer

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Every time I try to access My Verizon using Internet Explorer 9 the site opens multiple tabs. When I try to log in, it opens more tabs, but never signs me in. This has been going on for 4 days. Finally, today I tried using Firefox and was able to log in. Not sure whether an IE update caused this or what. Anyone else have this issue?

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Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Verizon Website Problem Using Internet Explorer

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@GinaNJ wrote:

Every time I try to access My Verizon using Internet Explorer 9 the site opens multiple tabs. When I try to log in, it opens more tabs, but never signs me in. This has been going on for 4 days. Finally, today I tried using Firefox and was able to log in. Not sure whether an IE update caused this or what. Anyone else have this issue?


   My wife had a similiar issue earlier this week. We cleared the cache, cookies and browsing history

   on IE9 and then it worked fine.

   Good luck!

View solution in original post

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Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Verizon Website Problem Using Internet Explorer

Message 2 of 2
(1,443 Views)

@GinaNJ wrote:

Every time I try to access My Verizon using Internet Explorer 9 the site opens multiple tabs. When I try to log in, it opens more tabs, but never signs me in. This has been going on for 4 days. Finally, today I tried using Firefox and was able to log in. Not sure whether an IE update caused this or what. Anyone else have this issue?


   My wife had a similiar issue earlier this week. We cleared the cache, cookies and browsing history

   on IE9 and then it worked fine.

   Good luck!

View solution in original post

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