Verizon & DirecTV Unbundle Billing Issue
mihaku
Newbie

Since Verizon and DirecTV went their separate ways, I've received my first bill from DirecTV and the billing period is 5/24/17-6/23/17. However, on my last verizon bill, I was charged for the same period and already paid for it. Why am I paying for the same period twice? DirecTV has informed me that Verizon "Uncollected" the amount for the billing period. I don't know what that means, but I'd like some answers, please. 

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Re: Verizon & DirecTV Unbundle Billing Issue
LawrenceC
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

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