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spineman,
Due to no response, we closed the private support case once again. Please make a new thread anytime you need assistance.
- Jose_VZ
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Did you ever get any resolution?
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I also have an issue about a late payment that was reported to the credit agency. I was unaware that i owed the money and upon notification, I made the payment immediately. Now it appears on my credit report. I called and asked to speak to a supervisor in the credit reporting department (FIOS) but the supervisors have been too busy to speak with me or call me back.
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Hi MCondon1307,
Sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.
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Thank you. Is there an expected timeframe?
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Hi MCondon1307,
We have sent you the information in a Private Message. Please check your Private Message Inbox at the upper right of this page. It should look like this -->>
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