Verizon's Bait!

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Contributor
Contributor
Posts: 4
Registered: ‎12-31-2011

Verizon's Bait!

Message 1 of 5
(598 Views)

After I accepted their promotion I was billed different from my order. Even I faxed my order receipt the supervisor didn't want to give the price I got. Actually just a $5 difference. I got the plan for $54.99 and they charged me $79.99 then they lowered to $59.99. The other issues were solved like the activation fee and the difference on $79.99. I don't know where to go or just let it go.

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Contributor
Contributor
Posts: 4
Registered: ‎02-17-2012

Re: Verizon's Bait!

Message 2 of 5
(537 Views)

I've run into the same problem. I was told by their representative that the package was $99.99. The package checked off on my paperwork says $129.99 but I was told I waas getting a $30 discount each month. Then I get my bill and I am told that the $129.99 package is really $149.99 with a discount!!!! The only reason that I switched to Verizon was because, from what was explained to me, it was going to be much cheaper than cable. Unfortunately I was told by the rep that I spoke to that she had

no authority to change anything. I just went to pay my bill this morning and its even more expensive thtn the first one!

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Moderator Moderator
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Posts: 2,189
Registered: ‎03-10-2011

Re: Verizon's Bait!

Message 3 of 5
(534 Views)

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

 


@ok2sayhello wrote:

I've run into the same problem. I was told by their representative that the package was $99.99. The package checked off on my paperwork says $129.99 but I was told I waas getting a $30 discount each month. Then I get my bill and I am told that the $129.99 package is really $149.99 with a discount!!!! The only reason that I switched to Verizon was because, from what was explained to me, it was going to be much cheaper than cable. Unfortunately I was told by the rep that I spoke to that she had

no authority to change anything. I just went to pay my bill this morning and its even more expensive thtn the first one!




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Contributor
Contributor
Posts: 4
Registered: ‎02-17-2012

Re: Verizon's Bait!

Message 4 of 5
(486 Views)

WellI've given the information requested and have heardnothing back!!!!

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Copper Contributor
Copper Contributor
Posts: 23
Registered: ‎05-26-2010

Re: Verizon's Bait!

Message 5 of 5
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Welcome to Verizon FIOS Used Car Sales, Bait and Switch, Promise and Refusal, Agreement and Declined, 2% interest OOPPSS that 12% interest, sorry we forgot the one, no big deal, we did not tell you that when you sign the contract, you cant see or hold.
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