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Verizon taking my money and say they don’t see it

Verizon taking my money and say they don’t see it

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Contributor Arty1234_-
Contributor
Posts: 2
Registered: ‎07-17-2018
Message 1 of 4
(390 Views)

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3 REPLIES 3
Moderator Moderator
Moderator
Posts: 1,570
Registered: ‎07-06-2016
Message 2 of 4
(381 Views)

Hi Arty1234_-,

Please be aware that this a forum where users help other users. If you wish to speak with a Verizon representative about your issue, then please visit the Contact Verizon Support page. For billing questions, please contact Verizon during normal business hours.

Contributor Arty1234_-
Contributor
Posts: 2
Registered: ‎07-17-2018
Message 3 of 4
(379 Views)

Well I’ve contacted Verizon about my issue and no one is helping me there. so I went somewhere where someone can help me understand why I pay my bill get error codes and Verizon does nothing when the account still takes my money and they can’t see it 

Moderator Moderator
Moderator
Posts: 1,570
Registered: ‎07-06-2016
Message 4 of 4
(369 Views)
Hi Arty1234_-,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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