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Verizon update on my credit report

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azharx
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Registered: ‎05-16-2014

Verizon update on my credit report

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I was a FIOS customer at  westbury ny. However, I was shocked that the internet service was not as fast. Its possible beasue everyone near my house had verizon. I cancelled my service and asked ot pay cancellation. I was told to wait for final bill which was never sent. However months after I got a call form collection agency. I readily paid and they promised not to report me. Now I'm in the process of buying a house and see taht verizon did report this on my credit. Please assist me with removing this. I was thinking of verizon as a service for my new house as the new service. I have spoken to the departments supervisor and she refused to help and dosent are if i buy verizon or not. You might not care about one customer today but this is not good business

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azharx
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Posts: 2
Registered: ‎05-16-2014

Re: Verizon update on my credit report

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Just spoke to verizn again and it was resolved. I thank them for quick resolution. The employee was very professional

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somegirl
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Posts: 3,149
Registered: ‎09-15-2009

Re: Verizon update on my credit report

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@azharx wrote:

I was a FIOS customer at  westbury ny. However, I was shocked that the internet service was not as fast. Its possible beasue everyone near my house had verizon. I cancelled my service and asked ot pay cancellation. I was told to wait for final bill which was never sent. However months after I got a call form collection agency. I readily paid and they promised not to report me. Now I'm in the process of buying a house and see taht verizon did report this on my credit. Please assist me with removing this. I was thinking of verizon as a service for my new house as the new service. I have spoken to the departments supervisor and she refused to help and dosent are if i buy verizon or not. You might not care about one customer today but this is not good business


1. This is a peer-to-peer support forum. If you want to get a message to Verizon, you should contact them directly via one of the options on their Contact Us page.

 

2. If it was actually a collection agency and not Verizon that called you, then at that point Verizon had already sold (and most likely reported) the debt.

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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azharx
Contributor
Contributor
Posts: 2
Registered: ‎05-16-2014

Re: Verizon update on my credit report

Message 3 of 3
(1,048 Views)

Just spoke to verizn again and it was resolved. I thank them for quick resolution. The employee was very professional

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