Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Web Site: Manage Settings for FiOS Digital Voice

Reply
Max-n-Miria
Contributor
Contributor
Posts: 3
Registered: ‎06-05-2012

Web Site: Manage Settings for FiOS Digital Voice

Message 1 of 3
(1,521 Views)

Every time I try to access the Manage Settings button under FiOS Digital Voice the response page tells me:
Alert
The account information entered is no longer valid as this account has been deleted
please verify your Verizon Online Username or use a different Verizon Online Username to access FiOS Digital Voice services.
    Sign in with a different account

I am already logged into our one and only account.

What is wrong?

2 REPLIES 2
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Web Site: Manage Settings for FiOS Digital Voice

Message 2 of 3
(1,517 Views)

I had that my first time signing in,   I just simply hit sign in again and used the same info and it logged me in on try TWO.

 

Did you try that, or is it an endless loop for you?  

 

and are you using your FiOS Email address?

Max-n-Miria
Contributor
Contributor
Posts: 3
Registered: ‎06-05-2012

Re: Web Site: Manage Settings for FiOS Digital Voice

Message 3 of 3
(1,513 Views)

Thanks for the response Hubrisnxs.

 

Well, I tried using the Sign in with a different account link (provided in the Alert message) and used my normal account credentials.

 

I received a fraud alert/monitoring popup agreement and clicked OK to accept.

 

The Verizon progress bar appeared (like it was loading my account info).

When it finished I ended up on a FiOS Digital Voice selling points and how to order page:

https://www36.verizon.com/FiOSVoice/GetFiOSVoice.aspx?SETTOPARENT=TRUE

 

In answer to your question, I've been in our Verizon email before, but we simply have it set to forward to another (non-Verizon) account.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.