What a junk service, website I had with Verizon

[venkimach]

I had issues with Verizon customer service who offerred fios without contract. when i cancelled they charged the ETF. I had to fight several months and finally came to adjustment with payment.

When I applied for a credit card, i was declined since my verizon account was charged off. Finally this is what they gave it to me. I would never evey suggest or buy Verizon. Horrible service, not able to reach a customer service with single call.. it routes to 100 different areas and no answer finally..

If i send a mail, i get this response. But no where i can see my mail in my account. How to communicate with Verizon. Is this like a trap once we get the service.

Please escalate this to CEO see how things are running and making money out from customers.

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[Jaime_Lee]

Please check out the FAQ we have posted on secure messaging here:

http://forums.verizon.com/t5/My-Verizon-Account-Residential/How-To-Find-quot-Secure-Emails-quot/td-p...

Let us know if this FAQ helps you  if not we can try to get you some help.

Thanks!