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What a junk service, website I had with Verizon

What a junk service, website I had with Verizon

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Contributor venkimach
Contributor
Posts: 2
Registered: ‎09-07-2011
Message 1 of 2
(1,197 Views)

I had issues with Verizon customer service who offerred fios without contract. when i cancelled they charged the ETF. I had to fight several months and finally came to adjustment with payment.

 

When I applied for a credit card, i was declined since my verizon account was charged off. Finally this is what they gave it to me. I would never evey suggest or buy Verizon. Horrible service, not able to reach a customer service with single call.. it routes to 100 different areas and no answer finally..

 

If i send a mail, i get this response. But no where i can see my mail in my account. How to communicate with Verizon. Is this like a trap once we get the service.

 

Please escalate this to CEO see how things are running and making money out from customers.

 

  The reply to your verizon.com inquiry is ready. Because the nature
of the message is confidential, we want you to retrieve it in a 
secure environment. 

Please access:

      http://www.verizon.com

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for a maximum of 90 days. Any read or unread messages will be 
automatically deleted after 90 days. 

Thank you, 
Verizon CFS Center

1 REPLY 1
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Silver Contributor I
Silver Contributor I
Posts: 884
Registered: ‎07-31-2008
Message 2 of 2
(1,174 Views)

Please check out the FAQ we have posted on secure messaging here:

 

http://forums.verizon.com/t5/My-Verizon-Account-Residential/How-To-Find-quot-Secure-Emails-quot/td-p...

 

Let us know if this FAQ helps you  if not we can try to get you some help.

 

Thanks!

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