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What the Freak Verizon?

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Torusaurus
Contributor
Contributor
Posts: 2
Registered: ‎08-26-2014

What the Freak Verizon?

Message 1 of 5
(593 Views)

Bad Request

Your browser sent a request that this server could not understand.

Reference #7.d065ced8.1409112667.0

 

 

Trying to just ACCESS my bill online sends me that, or it refreshes OVER and OVER while trying to "retrieve your account information".

 

Cannot access "My Account" or "Pay/View my Bill".

 

Cannot get through on the stupid phone (I sat on hold for an hour before it hung up on me),

 

I've NEVER received my paper bill, so I don't even have my account number. I've been trying to pay my bill just to keep from getting late charges or service disconnection (Did I mention my bill was $53 higher than I was told it would be over the phone?) 

 

I've tried multiple browsers, I have tried using my cell phone... Actually calling them is a joke, and I can't get anywhere on the stupid website. At this point, I eagerly await the final month of my contract, so once it ends, I can turn tail and run to a different, BETTER service. 

 

 

4 REPLIES 4
hlppls
Silver Contributor I
Silver Contributor I
Posts: 395
Registered: ‎11-09-2013

Re: What the Freak Verizon?

Message 2 of 5
(575 Views)

Try to log in on the email page webmail.verizon.com. then click on the accounts and services link at the top of the page. It should take you into your account.

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: What the Freak Verizon?

Message 3 of 5
(564 Views)

Please let us know if that workaround was successful.

Torusaurus
Contributor
Contributor
Posts: 2
Registered: ‎08-26-2014

Re: What the Freak Verizon?

Message 4 of 5
(545 Views)

thanks for the replies, ufortunarely, that did not solve the solution, i still cannot get to the account page. 

ElizabethS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,227
Registered: ‎04-29-2009

Re: What the Freak Verizon?

Message 5 of 5
(533 Views)

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.

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