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What the heck is this item?
jackmcgann
Specialist - Level 1
‎12-05-2011 09:02 PM
  • This item magically appeared on my bill this month.
  • Seeing as how I've had to "run the gauntlet" on my bill for the last 6 straight months, I'm almost afraid to try to correct this! Could end up costing me $ 50.00 !!
  • Additional Services include items you selected that are not included in your bundle.
Voice Additional Service Details
 Directory Listing Dec 1 - Dec 313.00
 Total Voice Additional Services$3.00
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Re: What the heck is this item?
TonyaD_VZ
Contributor - Level 3
‎12-07-2011 08:01 AM

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Re: What the heck is this item?
TonyaD_VZ
Contributor - Level 3
‎12-07-2011 08:01 AM

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

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Re: What the heck is this item?
jackmcgann
Specialist - Level 1
‎12-07-2011 01:26 PM

Issue was most competently resolved via online chat with Kayci @ FLA ctr.

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