Wrong email address
pkbone
Enthusiast - Level 1

some one using my email address, and I am getting their account statement and payment confirmations to my email address.   

I tried to contact verizon, there is no proper channel to report this abuse.  I tried several phone numbers and online chat they are requiring verizon phone number to start with, I am not verizon customer.   Is there anyone who can help that customer to send statements to currect email address.

Re: Wrong email address
LawrenceC
Moderator Emeritus

Hi pkbone,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Re: Wrong email address
WilliamVerizon
Enthusiast - Level 1

I have the same problem and also don't see how to resolve this