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Wrong email address

Posts: 1
Registered: ‎02-01-2021

Wrong email address

Message 1 of 2

some one using my email address, and I am getting their account statement and payment confirmations to my email address.   

I tried to contact verizon, there is no proper channel to report this abuse.  I tried several phone numbers and online chat they are requiring verizon phone number to start with, I am not verizon customer.   Is there anyone who can help that customer to send statements to currect email address.



Moderator Moderator
Posts: 10,792
Registered: ‎03-18-2013

Re: Wrong email address

Message 2 of 2

Hi pkbone,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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