I am outraged.. Verizon sent me to collections and put it on my credit report after my balance was paid previously. Looks like I'm not the first person this has happened to, and I'm sure I won't be the last. Verizon needs to get their payment center together and reporting department. This is not the way to treat your customers!!
As this is a peer to peer support forum, you will need to contact Verizon directly for assistance. We have sent you a private message with contact information for a dedicated specialist who is able to help with a resolution of your issue.