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all I want is a call from management for explainations..haha!!

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glenn1234
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-24-2012

all I want is a call from management for explainations..haha!!

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I'm now 5 calls in and 2 responses from this blog and all I've ask for is a phone call back to discuss my billing issues and I can't get anyone @ verizon to call me......3 of my calls in I was assured of a call back from  management to go over my bill.....I've got  4hrs of my time invested in this so whats that worth? I make 35.00 hrs so is it fair to deduct that from my next bill not to mention the fact that the bill is incorrect in the first place. anyone know of a back door way into management from this company??

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glenn1234
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-24-2012

Re: all I want is a call from management for explainations..haha!!

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resolved..thks to Dave P. @ verizon!!

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bigal69
Copper Contributor
Copper Contributor
Posts: 12
Registered: ‎08-06-2011

Re: all I want is a call from management for explainations..haha!!

Message 2 of 3
(797 Views)

Tell them you are going to send your bill payment thru the P.U.C. and they should give you the phone # and address.

glenn1234
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎01-24-2012

Re: all I want is a call from management for explainations..haha!!

Message 3 of 3
(747 Views)

resolved..thks to Dave P. @ verizon!!

View solution in original post

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