being charged for canceled services
Not applicable

I am being charged for canceled services and just got a collection letter for the amount due! i'm very angry.  i've called verizon about this a few times and they said they would clear it up and obviously it hasn't been done!

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Re: being charged for canceled services
DougVZ1
Specialist - Level 1

We are sorry for the inconvenience.  This requires an agent that can review your account details. 

Please visit:  http://www22.verizon.com/content/ContactUs and choose “Live Chat.” If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

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