I am in the process of moving and will have at least 30 days when I have no Verizon service. Nonetheless Verizon bills me for service that I will not receive. Customer service tells me that I will get a credit when my new service begins. I will have a lower bill in the future than I had. So close to two months of credits for the new service would have to be issued. This makes sense from an accounting standpoint but not from a fairness standpoint. I can think of several instances (such as dying) where I would never start the new service. I am told I (my estate?) would receive a mastercard debit card with the credit amount. I have chosen to not pay the bill. And I will refuse to pay any late fee. Would love to hear from verizon why all this makes sense.
Hi jefflaut,
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