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can't register an account with Order# or telephone or any other option

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fjsalk2131
Contributor
Contributor
Posts: 1
Registered: ‎04-10-2019

can't register an account with Order# or telephone or any other option

‎04-10-2019 01:53 PM

Message 1 of 2
(432 Views)

Recently did a name change for my Fios Account.  After the order went through, the rep said i can register an acct using my Order#.

 

Click on Register on fios website.

enter the Order# and zipcode and accepted agreement...after clicking on submit, it brings me to the login page.... 

 

What's my login and password?  any one know how i can fix this?

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LawrenceC
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Posts: 10,436
Registered: ‎03-18-2013

Re: can't register an account with Order# or telephone or any other option

‎04-10-2019 02:00 PM

Message 2 of 2
(428 Views)

Hi fjsalk2131,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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