is verizon home service prorated ?

[pakicricket]

I know verizon charges for a month in advance. i got a bill for dates Nov 4 - Dec 3 but i cancelled my service on Nov 13. Do i still need to pay for full month and if i do will verizon refund me for the days i will not use the service ? I had verizon freedom essentials (home phone and internet).

Thanks

[AnnieS1]

Hi pakicricket,

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.”

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

AnnieS

[Hubrisnxs]

from my experience they prorate, but if you want to be 1 million percet sure, then double check by calling or opening a live chat.