×

Switch Account

more poor service

Reply
Contributor DiaB
Contributor
Posts: 3
Registered: ‎11-19-2014
Message 1 of 2
(263 Views)

So now you can't view/pay your bill (no late charges, please, if you can't even provide a bill!!) or as I see today, access your DVR to manage it remotely.

Claims I don't have a set-top box; really? I'm paying $20.00 a month to rent one.

 

What is the deal with Verizon? Has Cox bought them out and brought their crappy service into it?????

 

Everything is so slow it's beyond frustrating. So is the fact that some Verizon reps evidently review these boards but no one does jack to fix any of these problems.

1 REPLY 1
Employee Employee
Employee
Posts: 3,185
Registered: ‎04-10-2013
Message 2 of 2
(212 Views)

It sounds like you have several issues that need to be addressed.  Some of these, primarily the ones that will involve account access, will need to be discussed in a private chat to protect your security. 

 

Please check your private messages for a link to our private chat so that we can address your concerns and work towards a resolution.

 

Thank you,

~Eva

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.