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Contributor
Contributor
Posts: 6
Registered: ‎11-16-2011

moved

Message 1 of 2
(423 Views)

anyone else having trouble updating address via account profile?  after forced to click continue to see records or kicked back--what a weird legal obligation posed by a website for a request that should not involve their agents, I get the following:

We're sorry.
We are experiencing a temporary problem and can't continue your order at this time.

Please try again later.


note: this is no longer a temporary, by my definition of temporary--days.

I have had it trying to get things accomplished via the phone to fios, so some word would be appreciated.  the site gives the impression I can change my address with a happy little link called change associated with address.


thanks.

1 REPLY 1
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Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011

Re: moved

Message 2 of 2
(401 Views)

Sorry that you are having troubles with updating your address. I have sent you a private message to get more information from you.

Anthony_VZ

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