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my 300 minutes to 300 countries plan

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jedily
Contributor
Contributor
Posts: 1
Registered: ‎11-14-2010

my 300 minutes to 300 countries plan

Message 1 of 3
(2,121 Views)

I am very frustrated that the balance left on my 300 minutes is not updated daily. This month,  it shows a usage of  288 minutes. It was updated on 11/10/2010 and today is 11/14/2010. I do not let anybody place any international phone calls until it resets to 0.

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ENatividad
Contributor
Contributor
Posts: 2
Registered: ‎11-14-2010

Re: my 300 minutes to 300 countries plan

Message 2 of 3
(2,054 Views)

Where do you go to view how many international minutes you have used? I can't seem to find it...

VZ_cust_PA
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎06-21-2011

Re: my 300 minutes to 300 countries plan

Message 3 of 3
(1,001 Views)

just solved - reason for not seeing minutes is very simple - you don't have international plan on your account. Thanks to Verizon billing system who dropped your international plan from account. Call rep asap to restore your plan - otherwise you will be charged $$$.

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