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my contract expires in a few months. What's the re-contract process?

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Contributor
Contributor
Posts: 1
Registered: ‎02-16-2012

my contract expires in a few months. What's the re-contract process?

Message 1 of 4
(4,814 Views)

Hi VZ,

 

My contract will be expire in this June and I wonder how I can re-contract and what's the new rate.

Currently offers on the web are looking better than mine.

Can I chosse one of offers which best interest me when my current plan is expired?

What about installation fee?

 

Thanks

3 REPLIES 3
Moderator Moderator
Moderator
Posts: 2,211
Registered: ‎03-10-2011

Re: my contract expires in a few months. What's the re-contract process?

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/

Gold Contributor VII
Gold Contributor VII
Posts: 1,778
Registered: ‎05-14-2009

Re: my contract expires in a few months. What's the re-contract process?

Message 3 of 4
(4,807 Views)

You will need to beg and plead and probably threaten to leave to get deals online.  All providers, regardless who they are, do NOT <care> about existing customers.  If you log onto my.verizon.com and get a carrot dangled in front of you about offers available, forget about it.  Its a tease.  A $79 package they tell you about, oh its for new customers. Expect that same package for existing VZ customers to come in at $99 or $109.  Next Month I will be fighting with them about my package.  I guess we will see if I stay or leave.  Good Luck!!!!

 

Your best bet is to know what offers are available and then call.  See what they can offer.  Last year I got $10 off per month which kept my double play package price the same.  I'm not hopefully I will get the same discount since it tells me my existing package is now $99.

Silver Contributor II
Silver Contributor II
Posts: 333
Registered: ‎02-14-2012

Re: my contract expires in a few months. What's the re-contract process?

Message 4 of 4
(4,763 Views)

Verizon now has a newer online upgrade center that makes it easy to renew and/or upgrade. Your best bet is to renew before your current contract expires to ensure you get a good deal even if you do it a day or 2 prior. Sign into your account and click on the upgrade center, look at your options, then go from there. If you wait until your contract expires I have no idea if the online offers will still be there or not. I dont know how that works. I just renewed mine after a year and half although I wasnt in a contract.

Dont bother calling them for an offer because you will get no where. Stick to the online upgrade center. Its the best you will get. 

There is no re-installation fee if you renew. Your billing date also stays the same regardless of when you renew or upgrade. Any price changes will be pro-rated on the next bill.

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