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need to cancel service permanently
Kirie05
Newbie
‎07-31-2010 08:12 AM

I can't find anything on verizon.net on how to cancel my service without saying I'm moving.  I will be moving soon but my new place already has internet, so I don't need to carry it over.  I tried the live chat and the "email us" option but they aren't available and I don't have a phone right now.  Can somebody PLEASE help me?

Thanks,

Kirie05

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Re: need to cancel service permanently
Doug_VZ1
Contributor - Level 2
‎08-02-2010 08:58 AM

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details.

Please contact our customer service team via live chat or email at: http://www.verizon.com/contactus

I checked and the Live Chat option is avaialable, please click the link and give it a moment to load.

If you would like someone to contact you directly, please PM me and I will work to get someone to contact you.

Thanks.

Doug

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