09-13-2013 05:48 AM
Just want to make sure - before it becomes an issue - that I won't have something go wrong in the near future... I've got a couple questions:
- an order I created yesterday, adding TV back to my account, had a turn-up date of 9/17... that order should be considered completed I think, and I hope that a new cablecard _isn't_ on its way for me to install, as that's all squared away now. There isn't one being shipped, is there?... which leads to the second question...
- I don't/shouldn't need to return any equipment now, right? I'm just making sure, as I still have a "notice" when I go to the billing screen that I need to return equipment by 10/10 to avoid equipment fees.
09-13-2013 08:59 AM
Just a friendly reminder, this is a forum where users help other users.
It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team at 1-800-VERIZON or via live chat at: http://www.verizon.com/contactus
Choose “Live Chat.”
If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.