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poor customer service

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Contributor
Contributor
Posts: 1
Registered: ‎02-22-2012

poor customer service

Message 1 of 2
(426 Views)

verizon u suck...i have wasted more than 6hrs of phone time arguing about my bill....you gave me two different account numbers and billed me twice each month...i called and called and your customer service rep said he would fix it...marc  marcin...prob a fake name anyway...x-finity here i come and im not paying you one more dime..take me to court...i will be sure to spread the word to my nieghbors about your **bleep** poor service...very discusted and fed up

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Moderator Moderator
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Posts: 2,212
Registered: ‎03-10-2011

Re: poor customer service

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(419 Views)

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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