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two Registrations

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Contributor
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Posts: 1
Registered: ‎09-25-2010

two Registrations

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Hi:

I wanted to change my user ID and tried to do this with your "chat" line representative.  But after  "Jose" said he would cancel my first registration, he came back and told me he couldn't do it becuase his "whole system crashed."  So I went to your website and RE-REGISTERED  Now I have two registrations, both with "AUTOPAY" for the same phonee number and paperless invoice.  PLEASE HELP!

Thanks.

Jenny Rachlin

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Posts: 6,227
Registered: ‎04-29-2009

Re: two Registrations

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Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus

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