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Return Nest Camera

Contributor Lizz
Posts: 3
Registered: ‎03-01-2018
Message 1 of 2

I simply placed a change of address request which became a new order and a nest camera was automatically ordered and delivered and I was billed 200 bucks for it. I did not select this. I don't want this nest camera and would like to return it but this seems impossible. I was on hold for over 30 minutes with a useless rep that could not figure out how to send me a return label. Anyone have a solution to this nest camera scam? 

Moderator Moderator
Posts: 8,496
Registered: ‎03-18-2013
Message 2 of 2

Hi Lizz,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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