I have tried numerous occasion to request repair service on my landlines phone via cell phone and internet with not success. Both process of getting services are the most frustrating situations ever!!! With both processes, my questions are never answered and I am always taken to department that cannot help due to the many irrelevant questions asked while holding for services. I NEED TO GET SERVICE REPAIR OR AT LEAST AN APPOINTMENT ASAP. CAN YOU HELP ME WITH GETTING SOME RESOLUTION WITH A PHONE SYSTEM THAT HAS BEEN OUT FOR 5 OR MORE DAYS, AS I CANNOT CONTINUE TO HOLD ON A CELL PHONE AS THAT IS COSTLY ALSO.