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Desperate for Help WIth FTP Problem

Desperate for Help WIth FTP Problem

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Contributor Hogdon
Contributor
Posts: 1
Registered: ‎07-20-2011
Message 1 of 2
(2,873 Views)

Our company is using Motion Slates running windows 7, with gobi2000 and using Verizon as a broadband provider.

 

Until a few weeks ago, we were able to execute pure FTP commands without any problems (from command line, or using batch and script.)  The destination is the same.

 

Now, the FTP times out with an error typical with firewall interference:

"could not open data connection to port xxxx connection timed out." (FTP command do execute to the point of data transfer.) 

 

This does not appear to be a firewall issue:  turning off Windows firewall, the results are the same.  Further, if we connect the same machine to the internet with other connections various private or public wifi services, we have no problems!

 

The issue only exists with the Verizon connection.  This is an enormous problem, and we are desperate for help!!!

1 REPLY 1
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 5,742
Registered: ‎09-24-2008
Message 2 of 2
(2,857 Views)

https://docs.google.com/viewer?url=http://support.elmark.com.pl/rgd/drivery/U12C/Gobi2000/Connection...

 

#1 In the gobi2000 go to Settings -> Info.

 

#2 The IP Address in there should be the same IP Address that you see at http://portforward.com/ where it says Your external IP is

 

#3 If not, please report back that fact.

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