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Small Businesses are discovering the value and associated cost savings from using Social Media sites and tools to communicate with their customers. With so many choices, which one(s) do you use most to interact with your customers?
Publishing a Blog
Interacting in Forums
Other - Tell Us!
You can also describe your goals in using social media to communicate with and listen to your customers, share your strategy about how you chose which social media site(s) to use, talk about how you implemented your strategy and talk about how well you are meeting or exceeding your objectives with regard to growth, brand awareness, sales, conversions, customer satisfaction and more.
Talk about it here and also be sure to visit the Verizon Small Business center at www.business.verizon.net and sign in to Professional Networking to meet and network with other Small Business owners and employees.