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Hi All-
Have questions about the new My Verizon site? We have a new blog post up here that may answer them!
Thanks,
Heather
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Heather please stop messing with my verizon everytime you do it gets worse not better
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What happened to my home page ? All my personal preferences are gone and the format is different. I had all the news feeds and weather and things I wanted to see and now it's all changed. I can't seem to find the personalize button at the top right according to support. My wife is the same. Is my old content and format gone forever ?
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PLEASE STOP CHANGING YOUR WEBSITE!!!!
I used to be able to pay my internet bill online, now it's not available online.
I used to be able to update my auto-pay payment account information online, now I can't.
My credit card expiration date changed and I guess now I'll have to sit around for 6 months until I get a HUGE bill from Verizon for 6 months worth of service with a due date one week from the date on the bill.
Your phone people don't have a clue what auto-pay is.
Your "robo" email with it's automated reply to call customer service is a joke.
The monopoly Verizon has in my area is a joke.