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Can't update my profile in Community Forums
qdemon1
Enthusiast - Level 2
‎12-17-2018 02:04 PM
I see that this is an ongoing issue that Verizon hasn't fixed. My profile still includes an invalid e-mail address from several years ago and there apparently is no way to correct it. Kudos, Verizon.
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Re: Can't update my profile in Community Forums
LawrenceC
Moderator Emeritus
‎12-17-2018 04:38 PM

Hi qdemon,

Click on your name at the upper right corner of this page and select "Settings."  You should be able to change your email address in the Personal Settings:

image

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Re: Can't update my profile in Community Forums
LawrenceC
Moderator Emeritus
‎12-17-2018 04:38 PM

Hi qdemon,

Click on your name at the upper right corner of this page and select "Settings."  You should be able to change your email address in the Personal Settings:

image

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Re: Can't update my profile in Community Forums
qdemon1
Enthusiast - Level 2
‎12-18-2018 08:42 AM

It works now.  Up to now there was no option to edit my information anywhere on the website.  I was just going in circles, thinking that I had somehow missed the link or had done something wrong.  Today, the website is much more responsive and has more options displayed.

Thank you.