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Forum session time-out > login > endless loop of login page reloading

Forum session time-out > login > endless loop of login page reloading

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Contributor Uneasy_Green
Contributor
Posts: 2
Registered: ‎05-17-2019
Message 1 of 2
(242 Views)

Verizon forums: I was on this page
https://forums.verizon.com/t5/Suggestions-For-This-Community/Forum-setup-changing-email-address-gt-q...
I left my browser open on that page for a day. I assume that my session timed out. Top right said "Hi     (Sign Out)"

Usually it says "Hi <my family name>  (Sign Out)".

Below that it said “Forums sign in” near upper right. I clicked "Forums sign in";  URL is
https://forums.verizon.com/t5/authentication/ssoredirectpage?action=login&referer=https%3A%2F%2Fforu...

, which redirected to this login URL
https://ssoauth.verizon.com/sso/authsso/communityLogin.jsp?goto=https%3A%2F%2Fforums.verizon.com%2Fv...

, which loops endlessly, reloading partly then reloading partly … .

 

Environment:
Google Chrome browser Version 74.0.3729.169 (Official Build) (64-bit)
Mac OS X version 10.11.6 (El Capitan)

 

1 REPLY 1
Administrator Administrator
Administrator
Posts: 1,017
Registered: ‎12-09-2014

Thank you for letting us know. We apologize for this inconvenience. We just implemented a new Forums Sign In so that could have caused your issue. 

 

Please try it again and let me know if it working as expected now. 

 

Thank you. 



Nilsa
Community Manager

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