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Forum setup: changing email address -> "success" and "unexpected error"

Forum setup: changing email address -> "success" and "unexpected error"

Contributor Uneasy_Green
Posts: 2
Registered: ‎05-17-2019
Technical website feedback for Verizon.
I just set up access to these forums by choosing a screen name.
I also changed the email address from the one associated with the account (spouse's) to mine.
I got a confirmation email and clicked the link.
The confirmation page, at
, displayed these contradictory messages: 
An Unexpected Error has occurred.
The email address was successfully changed.
Administrator Administrator
Posts: 1,017
Registered: ‎12-09-2014

Hello Uneasy_Green, 


Thank you so much for providing this feedback. I will share this with the internal team working on our new sign on process. 


I will let you know if I need anything additional. 


Thank you!



Community Manager

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