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Forum setup: changing email address -> "success" and "unexpected error"
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Technical website feedback for Verizon.
I just set up access to these forums by choosing a screen name.
I also changed the email address from the one associated with the account (spouse's) to mine.
I got a confirmation email and clicked the link.
The confirmation page, at
, displayed these contradictory messages:
An Unexpected Error has occurred.
Success! Your email settings have been changed.
An Unexpected Error has occurred.
- Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5C17D2C7.
Click your browser's Back button to continue.
The email address was successfully changed.
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Re: Forum setup: changing email address -> "success" and "unexpected error"
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Hello Uneasy_Green,
Thank you so much for providing this feedback. I will share this with the internal team working on our new sign on process.
I will let you know if I need anything additional.
Thank you!
Nilsa
Nilsa
Community Manager